Frequently Asked Questions

Will my pet insurance cover the cost of behaviour consultations and follow-on help?

Sezan and Sue are both fully Certified Clinical Animal Behaviourists (CCAB), full members of the Fellowship of Animal Behaviour Clinicians (FABC) and Association of Pet Behaviour Counsellors (APBC). They are registered Clinical Animal Behaviourists with the Animal Behaviour and Training Council (ABTC).

These accreditations mean that if your dog’s insurance policy covers behaviour treatment, the cost is likely to be covered (less your excess). Please check with your insurance provider directly to be sure of what they will cover prior to booking your initial appointment.

We are not able to process direct claims. This means that you will need to pay the cost of any service directly to Oz Dogs, and then request reimbursement from your insurance provider.

What behaviours can you help with?

Sezan and Sue have experience with a full range of behaviours. Please contact us to discuss your dog’s needs.

What training methods are used?

Oz Dogs guarantee to use safe and effective reward-based methods of dog training.

Will my dog’s behaviour problem be resolved?

Just like with human psychology, where behaviours are driven by strong emotions there can be no guarantees that problems will ‘resolve’ completely. The amount of success will depend on a number of factors. If you are able to fully commit to a behaviour plan, a realistic goal is to have a full and comprehensive understanding of your dog’s behaviour, and to achieve a level of improvement that is manageable and maintainable for both you and your dog.

Often behaviour plans require some ‘meeting in the middle’ of your needs and your dogs needs, and some changes needed to improve your dog’s behaviour could be lifelong requirements. With this in mind, in the vast majority of cases where you can make the changes needed, we see improvements of behaviours over time.

After your initial consultation package you will be equipped with the tools you need to understand your dog, encouraging and enabling them to be the best possible versions of themselves.